Västra Hamngatan 24-26
411 17 Göteborg
+46 31 711 24 41
If you have any questions please don't hesitate to contact us by email or phone.
If you like to place an order and want it shipped to an adress outside of Sweden, please contact us thru mail or phone first. In most cases we can deliver the goods to you.
You must be 18 years of age to place an order, minors must have permission in writing from a parent / legal guardian.
We aim, to present the most recent, accurate and reliable information on our website at all times. However, there may be instances of incomplete data, typographical errors or inaccuracies. We cannot guarantee that a photograph depicts the product exactly. Though we apologise for any inconvenience these errors may incur, we reserve the right to amend or update product information at any time, without prior notice.
SHIPPING & DELIVERY
All orders are shipped with Schenker and are fully insured.
Swedish orders takes 1-3 working days
Shipping rate are approx. 100 SEK
RETURNS & EXHANGES
You are always entitled to an exchange and/or refund within 7 days after that you have received your package. The product/products must be returned unused and in mint condition. All tags and original packaging
Do not send items back by putting an address note directly on to the box. The product is in that case ruined and the exchange or refund will therefore not be accepted. In case of exchange or refund neither the original shipping cost nor the return shipping cost will not be repayed.
Only the cost for the purchased items will be refunded. The money transaction to your account will be made as soon as possible after that we have recieved the reurned package. It can be as long as two weeks though. If you wish to make an exchange to another product, you will be charged for the difference by credit card.
If the product is cheaper the difference will be put back into the account stated on the return form as soon as possible. If you find that the product/products have been damaged during shipping or that we have sent you the wrong product/size, contact us by e-mail or phone for further instructions on how to make a complaint.
In the case of an accepted complaint, the original shipping will be repayed along with the price for the purchased item/items. If you attach your shipping receipt, your return shipping will also be repayed.
PAYMENT & SECURITY
We accept most credit card such as VISA, Eurocard, American Express and Master Card. Credit card payment is made in collaboration with DIBS, Scandinavias largest company for online payment solutions. All transactions are encypted and 100% secured.
All prices include 25% VAT (Swedish tax). Prices shown in other currencies than SEK are only indicative prices and vary with the Swedish krona exchange rate.